Whorlton Grange Residential Home Newcastle Upon Tyne
Table of Content
Relatives told us they felt their families were safe at Whorlton Grange and the home was welcoming and had a happy atmosphere. We identified three breaches of the Health and Social Care Act Regulations 2014 in connection with medicines, staffing and governance. Details of action we have asked the provider to take can be found at the end of this report.
The staff work so hard to keep our loved ones happy, and it’s so nice knowing he is getting well looked after and he has great banter with the staff. Yes, we have access to GPs at all times and for emergencies, we have a Hospital close by ambulance. If not, there are several good GP practices nearby where some of our residents are registered. We encourage residents to give us feedback on the food at the regular Residents’ meetings.
Sovereign Court
Whorlton Grange is a Georgian house situated in its own landscaped grounds in the village of Whorlton near Barnard Castle. The home does have an extension to the main house and provides both single and double room accommodation. All of the rooms are spacious and vary in size due to the age of the building. Passenger and stair lifts provide access to the first floor and specialist bathing facilities are available. At the time of writing this report fees for living at the home range from £382.50 per week for residential care and £402.50 per week for dementia care. Larger rooms and rooms with en-suite facilities have an additional charge of £20 per week.
These older reports are from our old approaches to inspection, including those from before CQC was created. We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
Specialisms and services
All the bedrooms have sink facilities and there are ample toilets amenities and bathing areas provided within close proximity to all Residents. For those Residents who need help with bathing, we have bathrooms that are easily accessible for staff and Residents. I was able to visit my mother at Woolton Grange on 8th March 2021 under the new restrictions. It was a wonderful visit – I was able to hold my mum’s hand and chat face to face.
The service was last inspected in April 2014 and was meeting the regulations in force at the time. This is the latest available inspection report for this service, carried out on 18th March 2008. Whorlton Grange, sits proudly within Wellburn’s portfolio of luxury residential care homes. Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. Care Sourcer is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
Sovereign Lodge and Court
Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing. Specialist care designed to meet the challenges faced by people living with dementia. They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6.
Housing-with-care developments run by housing associations and local authorities tend to be called ‘extra care’ or ‘independent living’ schemes, and explicitly seek to accommodate people who need daily help. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Accommodation, meals, and assistance with personal care and medication. If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below.
Care provided
Extra charges are made for hairdressing, private chiropody services, newspapers, toiletries. The most recent inspection report was available on request to residents, visitors and staff. Information about fees charged was included in the home`s service user guide. Whorlton Grange is registered to provide accommodation for people who need personal care. Whorlton Grange is a care home registered to provide personal care and accommodation for up to 27 older persons including 12 with dementia.
For all enquiries relating to New Care, we have a team of expert staff on hand to answer any questions you may have, about this important next stage in yours or your loved ones life. A member of our New Care Enquiry Team will listen to your needs, and carefully guide you through the process, every step of the way. We’ve continually had to find ways to adapt to the way we normally do things here at Wellburn, during the COVID-19 pandemic. To read more about what we’ve been doing to keep our residents, their loved ones and our staff safe and happy click here. While each of our care homes has its own individual style and history, they all offer a warm, luxurious and welcoming atmosphere, with that home from home feeling. With 14 care homes, covering all four corners of the North East of England, including Newcastle, Northumberland, Sunderland and York, we’re extremely proud to be recognised as one of the regions leaders in care.
Choosing care has been ranked one of life’s most stressful events. That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward.
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The manager and staff team have made her feel at home, at first. It was very upsetting for her and her family, but the staff team have done a fantastic job, and she is now quite settled and getting good quality care. People's needs had been assessed before they moved into the home.
The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service is performing well and meeting our expectations. Archived services are ones which are no longer part of a provider's registration with CQC. You can find out more about archived services and how you can use the information on our page about searching for the history of care services.
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